Worry-Free Motoring, Always.

Every car from HelloCars includes the peace of mind of free 365 Roadside Assistance for the first 12 months. That's $99 of extra value absolutely free!

HelloCars Roadside Assist

24/7 Roadside Assistance Benefits

We believe in worry-free motoring which is why your new car includes free 365 Roadside Assistance for the first 12 months. The sticker affixed to your windscreen shows the phone number to call for assistance.

Breakdown & Flat Tyre Repair

For minor breakdowns or flat tyres, roadside assistance can help solve the problem on the spot whenever possible to get you back on the road sooner.

Jump Start & Battery Replacement

Roadside assistance can help get your car started or completely replace the battery if required and it will only cost you the price of the battery.


Towing Your included roadside assistance covers vehicle transport for up to 20km in metro areas if your car is immobilised or unsafe to drive.

Emergency Fuel

Running out of fuel can happen to anyone. We can either deliver an emergency fuel supply or transport your car to the nearest service station.

Accident Response

Being involved in an accident can be very stressful. Not only can we transport your car to the nearest repairer, but also support you by collecting the appropriate details.

HelloCars Roadside Assist

Help is just a phone call away, 24/7 everyday of the year.

1300 302 500

Simply quote your licence plate.

Small price for big peace of mind

HelloCars has your 365 Roadside Assistance membership covered for the first year of ownership with free roadside assistance, then it's just $99 per year after that for 24/7 help when you need it Australia-wide.

If you prefer not to be covered, you can cancel anytime in the first year by calling HelloCars on 02 8278 9250 or by clicking here.

*Free for the first year from the date of delivery with the purchase of any HelloCars vehicle and $99 per year subscription fee thereafter.

Frequently asked questions

Why does my roadside assistance auto-renew after the first 12 months?

Every car sold by HelloCars includes a membership with 365 Roadside Assistance valued at $99 absolutely free for the first 12 months. After the complimentary period, it's just $99 for an entire year of roadside assistance. If you prefer not to be covered, you can cancel anytime and still receive your full 12 months complimentary roadside assistance.

Will I still get 12 months free roadside assistance if I cancel my membership?

Absolutely! Even if you choose to cancel your paid membership, you'll still be covered for the first 12 months absolutely free.

How do I cancel my roadside assistance?

You can cancel your roadside assistance any time in the first 12 months up to at least two days before the end of that subscription period by following the link above, or by calling 02 8278 9250 from Australia, Monday to Friday, 9am-5pm (AEST).

How much does the roadside assistance cost?

HelloCars will provide you with the first 12 months of roadside assistance absolutely free, then it's just $99 for each additional year of roadside assistance.

Who will be providing the roadside assistance?

Your HelloCars roadside assistance is provided by 365 Roadside Assistance who are available 24/7 everyday of the year all across Australia.